- Once your purchase is completed, a confirmation email containing your sales receipt is automatically sent to the email address you provided during the checkout process. Please check your inbox, including your spam or junk folder, for an email from CossByAliyaRamsha . If you're unable to locate the email or have any concerns, feel free to contact our customer support team at our email (cossbyar@gmail.com) for further assistance. We're here to help!

- Please feel free to reach out to our official email address (Cossbyar@gmail.com) or contact us via the provided phone number. Our customer service team will handle the return process according to our policy, which typically takes 1 week. Additionally, remember that you have the option to customize your desired products.

- While we strive to keep our inventory well-stocked, popular items may occasionally go out of stock. We regularly update our inventory to meet demand, so be sure to check back frequently for restocks. You can also sign up for notifications on the product page to be alerted when an item becomes available again.

- CossbyAR offers convenient shipping options to locations i.e UAE and Pakistan for now. During the checkout process, you can select your preferred shipping address from the options available. Whether you're shipping to your home, office, or gifting to a friend, we ensure prompt and reliable delivery to your desired destination.